Service Offerings
iGATE's ECM Practice has expertise in managing an organization’s entire content lifecycle — right from acquiring, processing, managing, storing, and protecting data objects to making them seamlessly available to all users in the organization. iGATE offers a wide spectrum of services in the ECM space covering architecture, integration, design, support, and migration services for portal and content management.
ECM Strategy Services
- Strategy development
- Business analysis and roadmap
- Architectural assessment
- ROI analysis
Implementation Services
- Installation & configuration
- Integrations with other applications
- Extensions, enhancements, and customization
- System and integration testing
Upgrade & Migration
Content Administration Services
Support & Maintenance
- Enterprise helpdesk support
- User training
- Administration
- Production support
- Break-fix, preventive and adaptive maintenance
Select success stories
Large US-based Mutual Fund Company: Improved operational efficiency and productivity through consolidated enterprise-wide Web content management solution with special focus on managing syndicated content.
Large US-based Beverage Company: Provided a knowledge management platform for the innovation community spread across the globe leading to powerful collaboration among business users with minimal dependency on IT.
Large US-based Insurance Company: Provided end-to-end document management solution encompassing data acquisition, complex workflow management, information rights management, records management, secure enterprise search, which, in turn, led to better operational efficiency and productivity.
Leading US-based provider of insurance and other financial services: Successfully integrated the enterprise portal with a content management system resulting in increased customer penetration, reduced customer service efforts, and better information management.
UK’s top retailer of mobiles and wireless products: Provided Web content management solutions with a focus on online branding. The solution was rolled-out across multiple regions resulting in quick turnaround time, correct messaging, and strong Web presence.
World’s leading company in Hi-tech equipments: Provided Web content management solutions with a Web trend analysis features leading to improved operational efficiency and significant cost savings with considerable improvement in brand awareness.